Shipping policy

Shipping & Delivery

Modern Studio delivers modern furniture, lighting, décor, and fitness equipment throughout the United States. Because our assortment ranges from small parcel items to made-to-order furniture, the delivery method shown on the product page, in the cart, at checkout, or in a written quote is the controlling delivery method for that order.

Alaska and Hawaii: delivery quote required

Furniture and other non-swatch orders shipping to Alaska or Hawaii require a freight quote before checkout. Mainland delivery rates and free-freight offers do not apply. Contact modern@modernfurnishings.com or (949) 376-0103 with your items and delivery ZIP code so we can confirm the service and total. If checkout shows no shipping method for these destinations, please contact us to arrange a quote. Eligible free-swatch-only orders continue to receive free standard U.S. shipping; mixed carts with furniture or other merchandise require a quote.

Quick delivery guide

  • Standard shipping: eligible orders using our general shipping profile receive free Economy shipping at $999 or more within the contiguous United States. General-profile Economy shipping is $19.95 below $299 and $99 from $299 through $998.99. Brand-specific, oversized, freight, and mixed-brand orders may follow different rates and are not automatically eligible. Enter your delivery ZIP code at checkout to see the applicable services and total; free Economy shipping does not include white-glove service. Alaska and Hawaii are excluded from mainland free-freight offers.
  • Swatch-only orders: eligible fabric, leather, and finish samples ship free by standard shipping to U.S. addresses. Use FREESWATCH for up to five eligible samples, up to $25 off, once per customer. Furniture and other items in a mixed cart follow their own shipping rates.
  • Innovation Living: $299 white-glove delivery for furniture within the contiguous United States. Includes room-of-choice placement, light assembly where applicable, and packaging removal. The Pillow Topper accessory follows standard parcel rates. In mixed-brand carts, Innovation Living furniture has its own delivery charge; other brands follow their applicable shipping profiles. Remote locations, stair carries, restricted access, and destinations outside the contiguous United States require a separate quote.
  • Studio Stirling: delivery quote required; no free shipping or order-value threshold applies. Delivery is quoted by model, quantity and destination. Before payment, we confirm the combined charge for door delivery, customs clearance, applicable import duties/tariffs and transit insurance. Duties and tariffs included in a confirmed DDP quote are not charged again. Standard service is boxed delivery to an accessible ground-floor entrance; unpacking, room placement, assembly and hanging installation are quoted separately. Multi-chair and mixed-brand orders require a delivery quote. Please contact us before placing your order; quotes are valid until their stated expiry date.
  • Arditi Collection: delivery quote required; no free shipping or order-value threshold applies, including for mixed-brand orders. Contact us with the piece, dimensions, quantity, delivery ZIP code and any access or assembly needs. We will confirm the freight charge, available delivery service and any applicable additional charges in writing before payment.
  • Modus delivery. For Modus-only orders shipping to eligible Los Angeles and Orange County ZIP codes, doorstep delivery is $149 when the merchandise subtotal after discounts is below $1,999 and free at $1,999 or more. Doorstep delivery does not include assembly. White-glove delivery with assembly is $299 in those ZIP codes. Elsewhere in the contiguous United States, Modus-only orders qualify for $399 curbside delivery or $599 white-glove delivery. Checkout confirms coverage by ZIP code and rates for mixed-brand orders. Alaska and Hawaii require a separate freight quote.
  • Himolla: qualifying Himolla orders of $999 or more receive free standard shipping within the contiguous United States. Standard shipping does not include assembly or white-glove service. White-glove delivery is quoted separately.
  • Southern California white-glove delivery: available from $149 per delivery trip for eligible addresses and products.
  • Nationwide room-of-choice delivery: available from $299.
  • Nationwide white-glove delivery: available from $399 and typically includes placement, light assembly where applicable, and packaging removal.
  • Copeland Furniture: white-glove delivery is 8% of the Copeland furniture subtotal before discount within the contiguous United States. Includes room placement, standard assembly, and packaging removal. In mixed-brand orders, the 8% rate applies only to Copeland furniture; other items follow their own delivery rates. Special access or remote delivery is quoted separately.

Brand-specific programs, promotional delivery offers, and app-calculated rates may replace these starting rates. The delivery option displayed at checkout or confirmed by our team is the final rate for the order.

Parcel shipping

In-stock parcel items generally leave the warehouse within 3–5 business days. Transit is commonly 5–15 business days, depending on origin, destination, carrier, and product availability. Orders may ship from more than one location and arrive in separate packages, each with its own tracking information.

Furniture and oversized delivery

Furniture, lighting, fitness equipment, and oversized items may require threshold, room-of-choice, white-glove, or manufacturer-direct delivery. Threshold delivery is made to the first dry, secure area of the residence or building. Room-of-choice service includes delivery to the selected room. White-glove service generally includes placement, light assembly where applicable, and packaging removal.

Service availability depends on the product, manufacturer, delivery address, carrier coverage, and building access. Delivery teams do not perform electrical, plumbing, wall-mounting, structural installation, or furniture modification unless the service is specifically included in writing.

Scheduling and access

Specialty carriers will contact you to arrange a delivery appointment. Please disclose stairs, elevators, narrow hallways, gated access, loading restrictions, limited parking, remote access, or other site conditions before the order is finalized. Measure all doors, hallways, stairways, elevators, and the intended placement area before ordering.

Additional charges

Remote locations, islands, Alaska, Hawaii, U.S. territories, unusual access, stair carries, storage caused by a missed appointment, redelivery, restricted delivery windows, installation, and other non-standard services may require an additional charge. We will disclose and confirm any non-standard charge before the affected service is finalized whenever carrier information is available.

Made-to-order and backordered items

Many products are made to order. Production and delivery dates are estimates rather than guarantees. If an item is backordered or materially delayed, we will contact you with the available options.

Delivery inspection and damage

Inspect cartons and furniture before signing the delivery receipt. Note visible damage on the carrier paperwork and photograph the packaging and product. Contact Modern Studio promptly at modern@modernfurnishings.com or (949) 376-0103 so we can assist with a freight claim or replacement.

Canada and international orders

Availability and pricing for Canada and other international destinations vary by product and manufacturer. Import duties, taxes, tariffs, brokerage, customs fees, and destination charges are the recipient’s responsibility unless specifically included in writing. Contact us before ordering if checkout does not provide a rate.

Last updated November 7, 2026.